Emergency Support Resources

🚨 Emergency Support Resources

Direct advice for overwhelming suicide or substance use urges

Stop

  • No important decisions for 48 hours, especially deciding to die.
    • Ignore thoughts that you don’t care if you die.
    • Focus on the next 5-20 mins for now
  • Do not panic.
    • Suicidal thoughts can’t hurt you. Skills can help. You can get through this.
  • Stop using drugs or drinking alcohol.

Drop

  • Drop your temperature. Reset your emotions by changing your physiology.
    • Put your face in cold water for up to 30 seconds while holding your breath.
      • Next, breathe for 30 seconds making exhale longer than inhale.
      • Repeat cycle for up to 10 mins.
    • Cold Water slows everything way down. *Do this sitting on the floor if you have serious medical condition.
    • Or take a cold shower or even drink a big cold glass of water.*
  • Or go to sleep. Sleep also resets physiology. Do not overdose.

Roll

  • Roll towards social support.
  • Make eye contact with someone, and ask “Can you help me get out of my head?” Talk in-person or over video chat. Connect.
    • Hate eye contact? Find someone that will do an activity with you, in-person or over the phone. Talk. Connect.
    • No one available? Keep trying. Call or text any of the resources listed below for help right now. Use this video for eye contact. Distract yourself.

Not all of the above skills may help right away. Don’t give up. Keep following the above steps until your urges come down, or until you connect with a crisis line.

When you’re feeling emotionally overwhelmed, Stop Drop and Roll.

Watch our Video Guide for help, and use this guided Eye Contact video as needed.

* Not medical advice. Rapid reduction in heart rate may occur. Consult provider if concerned (e.g. heart condition, taking beta blockers, severe eating disorder).

* AI can sometimes be useful for generating ideas or suggestions. If you are thinking about suicide, please do not rely only on AI for support. Instead, reach out right away to a trusted person or a crisis line (scroll down for numbers) for immediate help.

Call or text 9-8-8 if you are (or someone you know is) in crisis, experiencing feelings of distress or despair, including thoughts of suicide.

Crisis Intervention and Suicide Prevention Centre of BC (24/7):
– Phone 604-872-3311 (Vancouver) or 1-866-661-3311 (toll free)
– Chat (noon-1am): crisiscentrechat.ca or youth chat: youthinbc.com

Seniors Distress Line: 604-872-1234

S.U.C.C.E.S.S. Help Lines:
– Mandarin Line: 1 (888) 721-0596 / Ext.1 (seven days per week from 10 am to 10 pm)
– Cantonese Line: 1 (888) 721-0596 / Ext.2 (seven days per week from 10 am to 10 pm)
– Korean Line: 1 (888) 721-0596 / Ext.3 (Mon – Fri: 10 am – 8 pm, Sat – Sun: 10 am – 5 pm)
– Farsi-Dari Line: 1 (888) 721-0596 / Ext.4 (Mon – Fri: 10 am – 8 pm, Sat – Sun: 10 am – 5 pm)
– Ukrainian Line: 1 (888) 721-0596 / Ext.5 (Mon – Fri: 10 am – 8 pm, Sat – Sun: 10 am – 5 pm)

Trans Lifeline for Crisis 877-330-6366 (24/7)

Car 87 provides immediate referrals to community based and/or emergency mental health services as deemed necessary. The program is a partnership between the Vancouver Police Department and the VCH Access and Assessment Centre‘s Crisis Response Team. Car 87 can be reached via the Access & Assessment Centre’s 24-hour crisis line at (604) 675-3700 or via 9-1-1

Indigenous Supports

The Hope for Wellness Help Line 1-855-242-3310 (24/7)

KUU-US Crisis Line Society 1-800-588-8717 (24/7) or 250-723-2040 (youth; 24/7)

Métis Crisis Line 1-833-MétisBC (1-833-638-4722)

National Residential School Crisis Line (former residential school students) 1-866-952-4419 (24/7)

Youth & Young Adult Supports

Kids Help Phone:
– Phone 1-800-668-6868
– Text CONNECT to 686868 (24/7)
https://kidshelpphone.ca/urgent-help

Youth Mental Health Support: 310-6789 (24/7)

Black Youth Helpline 1-833-294-8650 (9 am – 10 pm daily)

Got something to add?

This is an evolving resource. To suggest links that are missing from this list or submit a correction, please use the contact form here.

Last updated: February 16, 2026